What must be verified before allowing a passenger using a wheelchair to board the train?

It is essential to ensure that the passenger's destination is completely wheelchair accessible before allowing them to board the train. This verification is crucial because it guarantees that once the passenger reaches their destination, they will be able to disembark safely and access the facilities they need. If the destination station is not accessible, it could lead to situations where the passenger may be stranded or unable to navigate the area successfully upon arrival.

This consideration falls under the broader mandate to provide safe and inclusive transport options for all passengers, particularly those with disabilities. Ensuring accessibility at the destination aligns with the principles of equal access and support for passengers requiring assistance. Consequently, understanding and confirming the accessibility of the endpoint is a key responsibility when assisting passengers who rely on wheelchairs, as it directly impacts their travel experience and safety.