Which types of announcements must be made during train delays?

During train delays, it is essential to provide onboard announcements about the possible delays to keep passengers informed. This communication helps to manage passenger expectations, reduces confusion, and contributes to overall customer satisfaction. By informing passengers directly on the train, they gain immediate knowledge of the situation, including the potential duration of the delay, which allows them to adjust their plans accordingly.

Clear and timely communication is a key responsibility of the conductor. Announcements ensure that all passengers receive the same information simultaneously, fostering a sense of transparency and trust. It is crucial for passenger safety and convenience that they are aware of what's happening during a delay rather than leaving them in the dark or relying solely on information available at stations or through visual aids.